After you check out of your Airbnb vacation rental or say goodbye to your guest, there’s one more thing to do: write a review. Some people find this a bit intimidating, but it isn’t too difficult once you get going. Here are some Airbnb review examples and tips to help you get started.
One of the major problems with Airbnb’s rating system is that hosts and guests tend to be rated a little higher than they might actually deserve. Why? Well, because often they’ve met face-to-face. It feels bad giving a poor rating to an actual person that you’ve met, even if you’d have no qualms about giving a bad review to a chain hotel or restaurant.
But reviews appear on the Airbnb listing for a REASON. Not only can they help future guests or hosts make good decisions for themselves, but they’re an opportunity to give constructive feedback. For example, if the Airbnb you stayed in was missing dining utensils, say it! Future guests who are hoping to cook will know to steer clear, and your review will give the host a clue that they should go buy some utensils to provide a better experience for future potential guests. If the host decides to do so, they can always leave a comment on your review to update future guests about the situation.
Does this mean that your tone should be bitter and derisive? Of course not. Be honest and to the point, and say what you liked along with what you didn’t. Even in a negative review, be sure to mention anything that was positive about your experience (even if it was just the location).
Sure, it might be easy to shoot off a review in a couple of words and call it a day, but this doesn’t really help anyone.
Here are some things to think about including in your Airbnb guest review:
- How was the location? Was it near any major attractions or transit options? Was it too noisy? Was it safe? Were there supermarkets and restaurants in walking distance?
- How was the sleeping situation? Could all of the guests comfortably fit?
- How was the bathroom? Did the shower have sufficient hot water and water pressure?
- Was the kitchen well-equipped? Were there cooking supplies, plates, and eating utensils? Were there extras, like a coffee pot or kettle?
- How was the Internet? Was it speedy and easy to connect, or were there problems?
- Did the host provide any little extras to improve your stay, like shampoo and shower gel, a hair dryer, or soap for the washing machine?
- How did check-in go? Was the Airbnb ready on time and easy to access?
- Was the Airbnb clean?
- Did the Airbnb have any interesting or unique features?
- Did any issues arise throughout your stay? If so, was the host responsive?
For an Airbnb host review, there’s no need to go into quite as much detail. If there were problems with the guest, or if they didn’t follow the house rules, you should explain exactly what happened so that future hosts can be warned. But, if you’re planning on writing a positive review, you can just leave a quick note that they were a great guest and you that enjoyed hosting them.
Hosts might want to leave generic or neutral Airbnb review to save time, especially if they have many properties. If you didn’t have much interaction with a guest, you can simply state that you didn’t have much interaction but that there weren’t any problems. If you’re looking for a simple generic review for Airbnb guests when there weren’t any problems, you could say “I would recommend this guest. The stay went smoothly!”
Do NOT be influenced by hosts or guests asking for good reviews
They’re not supposed to do this. They know they’re not supposed to do this. If they’re doing this, it’s probably because they know something was lacking, and they don’t want to bother to fix it. In my experience, hosts of great Airbnbs NEVER explicitly ask for good reviews; they’re confident that your experience was good, and that your review will reflect that. If you didn’t enjoy your experience, it’s likely that future travelers also might not. Do them a favor and be honest.
If you want more specifics, we’ve found some Airbnb review samples for both guests and hosts. Check them out!
Airbnb Guest Review Examples
This is a beautiful apartment in a lovely area right in central Strasbourg. Spacious and cozy, with a comfortable bed, nice little kitchen, and cozy sitting area. As other reviewers have mentioned, keep in mind that the shower is pretty open and visible, so the apartment is best for an individual or a couple. Definitely highly recommended!
Just as described, this is a small and simple apartment in a friendly residential neighborhood very near to Montmartre. The apartment is very small and basic, but it has all the necessities for a few nights for one or two people (bed, mini-fridge, hot shower, hair dryer, etc.) The neighborhood is nice, and easy walking distance to both Montmartre and Opera. We would recommend this apartment to those seeking a good value apartment in Paris!
Nice, comfortable, and affordable place to stay. Good location (walking distance to Waikiki, right near many restaurants and coffee shops). The two bedrooms are comfortable and the kitchen is very well-equipped. Sofa bed is a bit small but can fit two people in a pinch. Note that the apartment only comes with one key, but another is available for a larger group if you request in advance. We would stay here again!
The host was flexible in changing his time to meet us at the last minute. His apartment was clean and had all of the listed amenities. Note that the apartment is on a small, residential street. It is a very quick and easy walk to downtown, but the street itself is quiet and a bit dark at night. Along the street runs a train, which is a bit noisy, and directly across from the apartment is an outdoor bar, which played loud music late into the night. While we appreciated the host’s flexibility with check-in, we were a bit off-put when he asked us several times for a five star rating at check out. This apartment is convenient for a short stay at its low price.
Airbnb Host Review Examples
Wonderful young couple, very nice and polite. More than welcome to come back.
This guest was an absolute delight to host! Communicative, punctual and friendly from day one! Welcome back any time!
(guest name removed) stayed with us and everything was ok. Communication was ok but we were a little disappointed that they forgot to mention a broken plate, and we were not able to replace it for the guest that arrived after them in the apartment.
What do you look for in Airbnb reviews? Tell us about it in the comments.